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How 9777bej Handles Your Personal Data

When you open an account with us, we collect certain personal details to keep your wallet and transactions secure — including activity linked to bKash, Nagad, and Rocket payments.

Account data protectedbKash, Nagad, Rocket payment privacyYour right to request deletionContact us to update records
9777bej How 9777bej Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to review the data we hold, request a correction, or ask us to delete your account records, these are the three ways to get through to us. We aim to respond to all data-related requests within a reasonable period. Have your registered mobile number ready — we use it to confirm your identity before making any changes to your account data.

Email Request Send your data access or deletion request to our support email. Include your registered mobile number so we can verify your identity before acting on the request.
Live Chat Open the chat widget from your account dashboard. Our team can confirm what data we hold and walk you through the steps to update or remove it.
Account Settings Some data changes — display name, email address, linked mobile number — can be started directly inside your account settings without contacting support first.
HOW WE PROTECT DATA

Security, Retention and Your Account Controls

Your data security is handled at several levels — from the moment you link your bKash or Nagad wallet through to how we store your session history. We apply SSL encryption across all account pages, and payment credentials are never stored on our servers in plain form. Here is how each area of data handling works in practice.

Payment Data Handling When you transact via bKash, Nagad, or Rocket, only the reference number and transfer amount are logged on our side. Your wallet PIN and mobile banking credentials are never visible to us at any point.
Cookie Controls We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear these from your mobile browser at any time without affecting your account balance.
Data Retention Period We keep account and transaction records for as long as your account is active and for a period after closure as required by applicable law. You can ask us exactly how long that period is for your account.
Requesting Changes To update incorrect personal data or request full account deletion, contact us via live chat or email with your registered details. We confirm identity before processing any changes to prevent unauthorised requests.

Common Questions About This Privacy Policy

These are the questions we hear most often about data handling, account privacy, and your rights as a 9777bej account holder. If your question is not here, reach out via live chat with your registered mobile number.

We collect your name, email address, mobile number, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also logged for account security purposes.

We share payment reference data only with the gateway that processes your transfer. We do not sell wallet details to third parties or use them for marketing outside your account.

Contact us via live chat or our support email with your registered mobile number. We verify your identity first, then provide a summary of the data linked to your account.

Yes. Submit a deletion request through live chat or email. After identity confirmation, we close the account and remove personal data, subject to any retention period required by applicable law.

We keep transaction records for as long as your account is active and for a defined period after closure under applicable legal requirements. Ask us directly for the specific timeframe on your account.

This policy covers all accounts, but access to our platform and the scope of data processing depends on your local law and the eligible regions we serve. Local legal restrictions apply.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.