How Our Legal Terms Apply to Your Account
Whether you reach us via bKash, Nagad, or Rocket, the legal framework attached to your account stays the same. Your eligibility to use this platform depends entirely on the laws of your own jurisdiction — we do not override local regulations, and we do not represent
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that access is lawful in every region of Bangladesh. When you open an account, you confirm that you have checked your local law and that you meet the age and residency conditions we require. Transactions processed through your mobile wallet — bKash, Nagad, Rocket — are
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recorded against your account and are subject to our terms on deposits, withdrawals, and reversals. If a transaction is disputed, we reference the wallet record first, then our own account log. Any mismatch between what your wallet shows and what our system recorded must be raised
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with our support team within the window stated in these terms. We retain account and transaction data for the period required by the applicable legal framework, after which records are deleted or anonymised. Changes to these terms are posted here, and continued use of your account
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after a change takes effect means you have accepted the revised version.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.